Privacy Policy

1. Who we are

• This website is operated by Gemma Fox (trading as The Gemma Fox / Fox Music Records / Fox Music Consultancy), a sole trader based in the United Kingdom. References to "we", "us" or "our" in this policy refer to Gemma Fox.
• Contact: [email protected]

2. What data we collect

• Contact enquiries — name, email address, and message content submitted via the contact form.
• Newsletter sign-ups — name and email address submitted via the subscribe form.
• Fan Wall submissions — name and message content you choose to share publicly.
• Usage data — anonymised analytics data (pages visited, session duration, device type) collected via our analytics provider, subject to your cookie consent.

3. How we use your data

• Respond to your enquiries and booking requests.
• Send you newsletters and updates you have opted into.
• Display fan messages you have submitted for public display.
• Understand how visitors use the site so we can improve it (analytics, with consent).
• We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

• Legitimate interests — responding to enquiries you initiate.
• Consent — newsletter subscriptions and analytics cookies. You may withdraw consent at any time.
• Contract — processing data necessary to fulfil a booking or service agreement.

5. Data retention

We retain contact enquiry data for up to 24 months. Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained in anonymised form indefinitely. We will delete your data sooner upon request.

6. Your rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Cookies

We use cookies to enable essential site functionality and, with your consent, to collect anonymised analytics data. You can manage your cookie preferences via the cookie banner displayed on your first visit, or by adjusting your browser settings. Refusing analytics cookies does not affect your ability to use the site.

8. Third-party services

• GoDaddy / Airo — website hosting and infrastructure.
• YouTube (Google LLC) — embedded video player. Subject to Google's Privacy Policy.
• Spotify — embedded music player. Subject to Spotify's Privacy Policy.
• Apple Music — external link to music streaming. Subject to Apple's Privacy Policy.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.